
Strategy
Brand discovery first
The work began with a map of the interior design ecosystem: every participant, and where value moved between them. Together with early market research, it pointed to the exchange between designers and suppliers as the one to build around. Sourcing and procurement tools looked like the obvious problem to solve. From building platform tooling at Farfetch, I knew this was the hardest route, and it gave designers no reason to engage in the first place.
Content became the way in instead, solving the first pain point in the journey, vetted brand discovery. Designers share their sourcing knowledge and get content back that builds their visibility. That decision set the order for the rest of the product.


